Welcome to the support center
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required.
Frequently Asked Questions
Some frequently asked questions are already answered for you.
You have a refund issue?
Do not open a ticket for refund applications that you bought from the Mac App Store. If you want us to issue a refund please note that we can only refund orders that we charged before. We don't charge you for your purchase from App Store. Apple is responsible for refunds if you purchased from the Mac App Store.
Open A New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.
