Learn how to synchronize starting with Totals version 2.2
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TOTALS 2.1.3 -Crash after update from Version 2.0.8
  • uwidusuwidus
    I have been using TOTALS Vers. 2.0.8 for more than a year now. After updating to Vers. 2.1.3 the corrct old Database couldn't directly
    been found and always starts with a file called Totals.db -instead the correct file, which is called "Rechnung.totalsdb".
    There is no way to activate this file as its only shown in light grey.
    Trying to use the ols 2.0.8 Version again results in openening the correct file, but instantly crashes down, when only starting to make any changes, -as for example : create/duplicate new invoice.
    So what can I do to get the correct database working with the new version?
  • ayazayaz
    Hi
    Double clicking the datase file should open it.
    Kind regards
    Fethat
  • uwidusuwidus
    It is not opening the correct file -either by Double clicking, nor >file> open ... cause the file is "grey" and cannot be chosen...!?
  • ayazayaz
    Hi,
    You must install 2.1.3 again in order to work with double click. I don't suggest 2.0.8.

    Kind regards,
    Ferhat
  • uwidusuwidus
    Just tried again to update 2.08 to 2.13 -New Version installed, old version to trash -doubleclicking file "Rechnung.totalsdb" (in ApllicationSupport/totals/data>)
    then had to manually direct to the programm TOTALS to open with . -then again a window "open" shows up >folder/data ...but "Rechnung.totalsdb" stays in grey...!??
  • ayazayaz
    Does the opened window button say " Set default backup folder"? Probably it tries to make a backup before it migrates your database.
  • uwidusuwidus
    -no: first window after d-clicking "Rechnung.totalsdb" is called: Open: >Data >the Backupsfolder and "Rechnung.totalsdb" (which is GREY!) and the "ok-Button" says:
    "festlegen" (define..?!)
    So by choosing the backup-Folder (as there is no other way...) and click OK (define)
    a new window opens >Datenbank-Manager >used documents > and the is there only a NEW icon "TOTALS" to choose. -even with cmd-click there is no way to add the correct "Rechnung.totalsdb"-File.
  • ayazayaz
    Festlegen stays for the backup folder.
    The behavior is correct.
    You definitely NOT d-click the FILE in FINDER. You d-click in Database Manager. Right?
  • ayazayaz
    Also I think you don't get the meaning of the open dialog. It is for selecting a FOLDER which means that every FILE will be grayed out. Do NOT use the Database Manager it is just a list of Recent Documents and missunderstood by users.
  • uwidusuwidus
    Ok. Also not using the Database Manager any more, I cannot d-click my "old" file Rechnung.totalsdb. Programm always tries to install a complete new (blanc) file called TOTALSA. there any other way then to open or import my correct file...??!
  • ayazayaz
    Hi,
    what you mean with other way to open the correct file?
    If you start a teamviewer session, I will show the the correct usage. Otherwise I'm out of explanations.
    http://support.kedisoft.com/kb/invoice-3/what-is-a-teamviewer-session

    Kind regards,
    Ferhat
  • uwidusuwidus
    Thank you for help. I'm just starting now the team-viewer installation
  • uwidusuwidus
    Mail with TeamViewer ID and Pass has been sent
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