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Open Balance for a Client
  • Hi Ayaz,

    How can I create a client with some open balance in his account?

    Regards
    Kartik Mittal
  • Hi Kartik,

    by assigning an invoice or by adding a minus payment.

    Kind regards,
    Ferhat
  • Hi Ayaz,

    Adding a negative payment to a client's account does not work as you mentioned. I already tried this workaround.

    When I add a negative payment to an account, that add payment dialog disappears and no action is taken.

    My Current Version of Totals is "Version 2.1.2 (853 64-Bit)"

    Regards
    Kartik Mittal
  • Hi Kartik,
    yes I see. We already catch minus amounts since it is actually a hack. Minus amount means you gave your client money from your bank account, which is not correct. Sorry, I thought this would still work.
    The correct way is to assign an invoice to the client.

    Kind regards,
    Ferhat
  • Hi Ayaz,

    Kindly include this feature of open balance. Though workaround of creating an invoice works but what if I have information of his past balance only.

    I have several clients who have had some open balance. I would not prefer to create an invoice for each of them.

    Kindly do something about this. It is must.

    Regards
    Kartik Mittal
  • Hi Kartik,

    I have updated Totals and it accepts minus amount for payments now. The open balance calculation is not affected (yet). That mean your client will not go red. But you can at least print account statement properly with the expected open balances now.

    Please update within the application

    Kind regards,
    Ferhat
  • Hi Ayaz,

    Thanks for the update. Totals is now making my life easier and easier.

    Version 2.1.2 (860 64-Bit) is rocking. But it will rock more if you encrypt the database too.

    Regards
    Kartik Mittal
  • Hi,

    Kindly introduce an update in which open balance is affected too when a negative payment is included in a client's account.
  • Hello

    When will this feature be included in Totals?

    It's an important feature for me.
  • Hi Kartik,

    the feature is already implemented in 2.1.3. Only the client does not go red. The account statements are working as expected. The clients go only red if unpaid invoices exist.

    Kind regards,
    Ferhat
  • Hi Ayaz,

    I am having Version 2.1.3 (878 64-Bit) of Totals. When I add a negative payment in a client's account, it is updated in Account Statement's Tab but it is not updated on the Top Bar where "Paid" and "Open Balance" fields are present.

    This is really creating a lot of confusion in managing my client's account.
  • Hi Ayaz,

    Can you please give some kind of response on this?

    This is really creating a lot of confusion in managing my client's account.
  • Hi Kartik,

    the open balance is currently calculated by open invoices. Clients go only red if unpaid invoices exist.

    Kind regards,
    Ferhat
  • Hi Ayaz,

    I understand this but when I add a negative payment then also open balance should increase. Can you please introduce a quick fix for this?
  • Hi Kartik,

    the open balance is "the total open balance of invoices - total open balance of credit notes", which is what most people wanted. This is not going to be changed. I have already put the minus entry so that one can add negative payments and see it in the account statements but we can not go further in that direction since that can break off other calculations. This is definitely not a quick fix. We have the responsibility for correct calculations. Sorry if I have to disappoint you this time but this is not going to be changed. At least not in Totals 2.1.x.

    Kind regards,
    Ferhat
  • Hi Ayaz,

    Ok thanks...

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